Shipping policy
Shipping Policy
Thank you for shopping with The Hype Coach.
Processing Time
All orders are processed within 7 business days of purchase. Orders placed on weekends or public holidays will begin processing on the next business day.
Shipping Method
All physical products are shipped via Australia Post.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking details (where applicable).
Delivery Timeframes
Delivery times vary depending on your location and Australia Post's delivery network. While we aim to dispatch your order within 7 business days, delivery timeframes are outside of our control once your parcel has been handed to Australia Post.
Shipping Delays
The Hype Coach is not responsible for delays caused by Australia Post, severe weather, public holidays, or other circumstances beyond our control.
Incorrect Shipping Information
Please ensure your shipping address is correct at checkout. The Hype Coach is not responsible for orders shipped to an incorrect address provided by the customer.
Damaged or Lost Parcels
If your parcel arrives damaged or has not been delivered within a reasonable timeframe, please contact us as soon as possible. We will assist you in lodging an enquiry with Australia Post where appropriate.
Contact Us
If you have any questions regarding your order or shipping, please contact us before placing your order or via our contact page.